White Glove Service

Single Window service for QC, Delivery, Payment and Returns

Diamond buyers use our White-Glove Service to serve as a one-stop shop for diamonds sourcing. We understand that sourcing diamonds can be a complex and time-consuming process, which is why we have developed a comprehensive service that takes care of every aspect of the procurement process.

At Liquid Diamonds, we provide a single window service for quality control, aggregation of shipments, delivery, payment, and returns.

Quality Assurance

We ensure pre-emptive quality assurance by a third-party diamond grading team that physically inspects each and every diamond according to the demand specified by the buyer. This means that our buyers can have peace of mind, knowing that the diamonds they receive meet their exact specifications.

Aggregated Shipments

We aggregate shipments from multiple suppliers into a single consolidated shipment. This means that our buyers can receive a wide range of diamonds, from hundreds of verified suppliers, all in one place.

Single Window for Payment and Returns

We become a single window for payment, delivery as well as returns. In case there is a discrepancy in what has been delivered, diamonds can be returned to Liquid Diamonds regardless of where the supplier is located.

Dedicated Staff

We provide dedicated staff to key accounts who become the single point of contact for all transactions. This means that our buyers have a personal touch and can rely on a single point of contact for all their diamond procurement needs.

Quick Turnaround

Our team provides quick turnaround times, and diamonds are delivered within days after all physical inspection, compliances, and customs.

Verified Diamond Suppliers

Our White Glove Service is designed to give diamond buyers a turn-key supply of diamonds from hundreds of verified suppliers in the global market, without having to worry about KYC and compliances.

Buy with Confidence

We provide full transparency by way of an audit trail, which enables diamond buyers to buy with confidence, trust, and peace of mind, knowing they are getting fair market value for their diamonds.

At Liquid Diamonds, we pride ourselves on our White Glove Service and our commitment to providing a level of service that is unmatched in the industry. Our team of experts has years of experience in the diamond market, and we are committed to helping our customers get the best possible value for their diamond purchases. Whether you're a wholesaler, retailer, or jewelry manufacturer, we have the expertise and the tools to help you succeed in the diamond market. We offer a comprehensive solution that takes care of every aspect of the procurement process, from quality control to delivery, payment, and returns. Contact us today to learn more about our services and how we can help you succeed in the diamond market.

Success Story

Program Order Sourcing for a Leading Jewelry Manufacturer

Know more about how a leading NY-based jewelry manufacturer used our White Glove Service to source large quantities of diamonds for a big-box retailer's program order. They used our single window service for QC, Delivery, Payment and Returns.

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